Improve Business Focus
Outsourcing allows companies to focus on broader business issues while having operational details assumed by an outside expert. For many companies, the single most compelling reason for outsourcing is that several of the minor IT/technical issues are siphoning off huge amounts of resources and attention from management.
Gain Access to World-Class Capabilities
By the very nature of their specialization, outsourcing providers bring extensive world-class resources to meeting the needs of their customers. Partnering with an organization with world-class capabilities can offer access to new technology, tools and techniques that the organization may not currently possess; more structured methodologies, procedures and documentation; and competitive advantage through expanded skills.
Accelerate Re-engineering Benefits
Outsourcing is often a by-product of another powerful management tool; business process reengineering. It allows an organization to immediately realize the anticipated benefits of reengineering by having an outside organization one that is already reengineered to world-class standards/process.